Terms and Conditions

Effective Date: August 11, 2025  |  Last Revised: May 2026

The Therapeutic Patio is a brand and online store owned and operated by Olde English Stores LLC, a U.S.-based e-commerce retailer registered in Louisiana.

1. Introduction

Welcome to The Therapeutic Patio, a brand and online store owned and operated by Olde English Stores LLC ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website located at thetherapeuticpatio.com and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

•       Provide true, accurate, current, and complete information during the registration process.

•       Maintain and promptly update your account information to keep it accurate and current.

3.2 Account Responsibilities

You are responsible for:

•       Maintaining the confidentiality of your account login credentials.

•       All activities that occur under your account.

•       Notifying us immediately of any unauthorized use of your account.

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4.2 Pricing

Prices for our products are subject to change without notice. We are not liable for any price changes, modifications, or discontinuance of products.

4.3 Payment Terms

•       Accepted Payment Methods: Visa, MasterCard, American Express, PayPal.

•       Payment Processing: Payments are processed securely through Shopify.

•       Billing Information: You agree to provide current, complete, and accurate billing information.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

•       Product or service availability.

•       Errors in the description or price of the product.

•       Suspected fraudulent or unauthorized transactions.

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy page for full details on shipping timelines, carriers, and costs.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.

6. Returns and Refunds

Please refer to our Return, Refund, and Warranty Policy for full details on returns, exchanges, refunds, and brand-specific conditions.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, images, and software, is the property of Olde English Stores LLC or its content suppliers and is protected by applicable intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only.

7.3 Restrictions

You agree not to:

•       Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from Olde English Stores LLC.

•       Use any meta tags or other hidden text using our name or trademarks without our express written consent.

8. User Content

8.1 Submissions

If you submit or post any content ("User Content") to the Services, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content in connection with our Services.

8.2 Prohibited Content

You agree not to submit any User Content that:

•       Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy.

•       Infringes on any intellectual property or other proprietary rights of any party.

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

•       Violating Laws and Rights: Use the Services for any illegal purpose or in violation of any local, state, national, or international law.

•       Disruption: Interfere with or disrupt the Services or servers or networks connected to the Services.

•       Unauthorized Access: Attempt to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services.

10. Disclaimers and Warranties

10.1 "AS IS" Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Olde English Stores LLC makes no warranties, expressed or implied, regarding the Services.

10.2 No Warranty

We do not warrant that:

•       The Services will meet your specific requirements.

•       The Services will be uninterrupted, timely, secure, or error-free.

•       The results obtained from the use of the Services will be accurate or reliable.

11. Limitation of Liability

In no event shall Olde English Stores LLC, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

•       Your use or inability to use the Services.

•       Any unauthorized access to or use of our servers and/or any personal information stored therein.

•       Any interruption or cessation of transmission to or from the Services.

12. Indemnification

You agree to indemnify, defend, and hold harmless Olde English Stores LLC and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

•       Your use of and access to the Services.

•       Your violation of any term of these Terms.

•       Your violation of any third-party right, including intellectual property or privacy rights.

13. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Louisiana, United States, without regard to its conflict of law provisions.

15. Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the Services shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, the parties agree to submit the dispute to binding arbitration in accordance with applicable law in the State of Louisiana. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction.

16. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting to the Website. It is your responsibility to review these Terms periodically. Your continued use of the Services after any modifications constitutes acceptance of the updated Terms.

17. Miscellaneous

17.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17.2 Entire Agreement

These Terms constitute the entire agreement between you and Olde English Stores LLC regarding your use of the Services and supersede any prior agreements between the parties.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18. Contact Information

If you have any questions about these Terms, please contact us:

Company: Olde English Stores LLC

Brand: The Therapeutic Patio

Address: 15144 S. Oakleigh Ln., Prairieville, LA 70769

Email: support@thetherapeuticpatio.com

Phone: (225) 535-3580

Hours: Monday–Friday, 9:00 AM – 5:00 PM CST