Track Your Order
Track Your Order
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and the name of the carrier handling your delivery. Please allow 1–2 business days after your order ships for tracking information to update in the carrier's system.
Track Your Package
Use the links below to track your shipment directly with your carrier:
Note: Large items such as saunas, fire pits, and outdoor kitchen structures ship via freight carrier. Your freight tracking number and carrier will be included in your shipping confirmation email.
Haven't Received Your Tracking Information?
If your product's quoted lead time has passed and you have not received tracking information, please contact us:
- Email: support@thetherapeuticpatio.com
- Phone: (225) 535-3580
- Hours: Monday–Friday, 9:00 AM – 5:00 PM CST
Please have your order number ready when you contact us.